Privacy Policy
At Sammy Express Live, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make a purchase, or interact with us in any other way. By using our website, you agree to the practices outlined in this policy.
1. Information We Collect
Personal Information:
- Name, Email Address, and Contact Details: When you create an account, place an order, or contact us, we collect your personal information to process transactions and communicate with you.
- Payment Information: We collect payment details, such as credit/debit card numbers or other financial data, necessary to complete your purchases. This information is securely processed through our payment gateway providers.
- Shipping Address: We collect your shipping address to deliver the products you order.
Non-Personal Information:
- Browsing Data: We collect information about your interactions with our website, including your IP address, browser type, device information, and pages viewed. This helps us improve our website and provide a better user experience.
- Cookies and Tracking Technologies: We use cookies and similar technologies to track your preferences, customize content, and analyze website traffic.
2. How We Use Your Information
- To Process Orders: We use your personal information to fulfill your orders, process payments, and arrange for shipping.
- To Communicate: We may use your email address or phone number to send order confirmations, updates, promotional offers, or respond to inquiries.
- To Improve Our Services: We analyze data to understand customer preferences, improve our website, and offer personalized product recommendations.
- For Marketing Purposes: With your consent, we may send you newsletters, special offers, and other promotional materials related to our products.
3. How We Protect Your Information
- Data Security: We implement a variety of security measures to protect your personal information, including encryption, secure servers, and regular security audits.
- Third-Party Services: We only share your information with trusted third-party service providers (such as payment processors and shipping companies) who assist us in operating our business. These providers are contractually obligated to protect your information and use it solely for the purposes we specify.
4. Sharing Your Information
- Legal Obligations: We may disclose your information if required by law or in response to valid requests by public authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owners as part of the transaction.
5. Your Rights and Choices
- Access and Correction: You have the right to access, update, or correct your personal information at any time by logging into your account or contacting us directly.
- Opt-Out: You may opt out of receiving marketing communications from us by following the unsubscribe link in our emails or contacting us directly.
- Cookies: You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your experience on our website.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
7. Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will take steps to delete that information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
- Email: info@europedigitalgroup.com
- Phone: +32 470 48 20 58
Thank you for trusting Sammy Express Live with your personal information. We are committed to safeguarding your privacy and providing you with a secure shopping experience.
